Privacy Policy

1. Information We Collect

When you subscribe to Purple Craion, we may collect the following information:

• Personal details: Full name, mailing address, email address, and phone number (optional).
• Demographic information (optional): Age, gender, country.
• Preferences: Interests or notes you provide to help personalize your letters.
• Payment information: Payment details are processed securely through our
  third-party payment processor. We do not store your full payment card details on our servers.

2. How We Use Your Information

Your information is used exclusively to provide and manage your subscription service:

• To send you physical mail and related communications.
• To manage your subscription, including billing, renewals, and customer support.
• To contact you regarding important updates or issues with your subscription.
• To understand preferences and improve the overall subscriber experience.

3. How We Protect Your Information

• We do not sell, rent, or trade your personal data to third parties.
• Your mailing and contact information is never displayed publicly.
• Access to subscriber information is limited to authorized persons who need it to operate the service.
• All subscriber profiles are reviewed and handled with care to maintain a safe and respectful mail service.

4. Sharing Your Information

We only share your information where it is necessary to deliver the service or where required by law.

• Communication between Purple Craion and subscribers occurs primarily through postal mail
  and, when needed, email.
• Demographic information (such as age, gender, and country) may be used internally in
  aggregated form for organizational and planning purposes but is never shared publicly
  in a way that identifies you personally.
• Our payment processor receives only the information necessary to complete your purchase
  and handles it in accordance with their own privacy and security practices.

5. Your Rights

You have control over your information. You may:

• Update or correct your personal details by contacting us.
• Cancel your subscription at any time (see our Terms of Service for refund policies).
• Request that we delete your information from our records, subject to any legal or
  administrative requirements that may require limited retention.

6. Contact

If you have any questions about this Privacy Policy or how your personal data is handled,
please contact:

Email: purplecraion@hotmail.com